PRIVACY POLICY

Privacy Policy for Urbn Beats

Last updated: 7th January 2024

1. Introduction

Welcome to Urbn Beats ("us," "we," or "our"). This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from our website (https://www.urbnbeats.com) ("Site").

2. Collecting Personal Information

When you visit our Site, we collect information about your device, interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. The term "Personal Information" refers to any information that uniquely identifies an individual. See below for details on the Personal Information we collect and why.

Device Information

Examples of Personal Information collected:

• Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction.

Purpose of collection:

• To load the Site accurately, perform analytics on Site usage, and optimize our Site.

Source of collection:

• Collected automatically using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:

• Shared with our processor Shopify.

Order Information

Examples of Personal Information collected:

• Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection:

• To provide products or services, process payments, arrange shipping, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.

Source of collection:

• Collected directly from you.

Disclosure for a business purpose:

• Shared with our processor Shopify.

Customer Support Information

Examples of Personal Information collected:

• [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]

Purpose of collection:

• To provide customer support.

Source of collection:

• Collected directly from you.

Disclosure for a business purpose:

• [MODIFY BASED ON YOUR BUSINESS PRACTICES]

3. Minors

Our Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. Parents or guardians can contact us at hello@urbnbeats.com to request deletion if they believe their child provided us with Personal Information.

4. Sharing Personal Information

We share your Personal Information with service providers to assist in providing our services and fulfilling contracts with you. For example:

• We use Shopify to power our online store. Read about Shopify's data usage: https://www.shopify.com/legal/privacy.
• We may share Personal Information to comply with laws, respond to lawful requests, or protect our rights.

5. Behavioral Advertising

We use Personal Information for targeted advertisements or marketing communications. For example:

• We use Google Analytics. Learn about Google's data usage: https://policies.google.com/privacy?hl=en. Opt-out: https://tools.google.com/dlpage/gaoptout.

Opt-out of targeted advertising:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads
• GOOGLE: https://www.google.com/settings/ads/anonymous
• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Opt-out portal: http://optout.aboutads.info/

6. Using Personal Information

We use Personal Information to provide services, including offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

7. Text Marketing Terms and Conditions

By providing your phone number, you agree to receive text notifications and marketing offers. You can unsubscribe by replying STOP to messages or using the provided unsubscribe link. Consent is not required for purchases. For help, text HELP to the number received messages from.

8. Lawful Basis

Pursuant to GDPR, if you are an EEA resident, we process your personal information based on:

• Your consent.
• Performance of the contract.
• Compliance with legal obligations.
• Protection of vital interests.
• Task carried out in the public interest.
• Our legitimate interests.

9. Retention

We retain Personal Information for records unless you request erasure. See 'Your rights' section below for more information.

10. Automatic Decision-making

If you are an EEA resident, you can object to automated decision-making. We use limited automated decision-making for fraud prevention.

11. GDPR

EEA residents have rights to access, port, correct, update, or erase Personal Information. Contact us for more information.

12. CCPA

California residents have rights to access, port, correct, update, or erase Personal Information. Designate an authorized agent by contacting us.

13. Cookies

We use cookies for various purposes. See our Cookies Policy for details on types, functions, and controls.

14. Do Not Track

We do not alter data practices based on "Do Not Track" signals.

15. Changes

We may update this Privacy Policy. Check for changes related to practices or operational, legal, or regulatory reasons.

16. Contact

For questions or complaints, contact us at hello@urbnbeats.com.

Last updated: 7th January 2024

If unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.